![]() From the command line, navigate to the C:\Program Files (x86)\VMware\VMware Horizon View Client\DCT directory and enter the support.bat command.In the dialog box that appears, click Collect Support Data. Open the Google Play store Search for VMware Horizon Client Tap Install Once the app has downloaded and installed, tap Open, or tap the icon from the home. In Horizon Client, from the Options menu, select Support Information.You can use the client user interface, or a command-line command, to collect logs into a ZIP file that you can send to VMware Technical Support. Navigate to the C:\Program Files (x86)\VMware\VMware Horizon View Client\DCT directory and enter the following command: support.bat loglevelsĪ new command prompt window appears, and you are prompted to select a verbosity level. You can also use a command-line command to set a verbosity level. Use the View Common Configuration ADMX template file, vdm_common.admx. For WSNM service logs, configure the log location, verbosity, and retention policy. ![]() For USB redirection logs, configure the log location, verbosity, and retention policy.For client user interface logs, configure the log location, verbosity, and retention policy.The setting is Configure PCoIP event log verbosity. After installing VMware Horzion Client, you will want to use the following server: And when prompted, log in using your username and password. Use the View PCoIP Client Session Variables ADMX template file, pcoip.admx. For PCoIP client logs, you can configure the log level, from 0 to 3 (most verbose).You can use group policy settings to make the following configuration changes: ViewMP-Client- XXXXXX.log vmware-mks- XXXXXX.log Use the View Common Configuration ADMX template file,Ĭ:\Users\% username%\AppData\Local\Temp\vmware- username-XXXXXXĬ:\Users\% username%\AppData\Local\VMware\VDM\LogsĬ:\Users\% username%\AppData\Local\Temp\vmware- username The thin client contains a full featured Internet Explorer browser and thin client emulation software called Ericom PowerTerm Session Manager. Note: You can use a GPO to configure the log location. It includes Embedded Enabled features and connection broker related client software’s for VDI environment such as RDP, Citrix Receiver, and VMware Horizon View.
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